We want you to be completely satisfied with what you order! If you’re not, let us know and we’ll do our best to make it right. 

Returns/Cancellations

Please note all complaints for fresh, perishable items must be made at the time of delivery or within the same day of delivery with sufficient images for the same - we are happy to help you immediately and adjust/refund the amount or replace the respective item(s) in your next order. With perishable organic items (fruits and veggies) it is difficult to replace indefinitely. We are always here to help and want you to be 100% happy with your order and appreciate your understanding!

If there are complaints with our packaged, non-perishable items - please share a picture & complaint same day of delivery.

You can edit your products in the cart before checkout. Unfortunately, once your order has been placed, you cannot edit the order. If you face any challenges or have any urgent query feel free to leave us an email on support@onepricemart.in.

If a partial or complete delivery is refused for no valid reason at the last minute or at the time of delivery, please note a cancellation fee of Rs.100 will be applied to your account – which will be added on to your next bill.

Delivery

At the time of receiving the delivery, please cross check the items in your Package against the final bill -- any discrepancies should be notified to the delivery personnel immediately. If the delivery is accepted by a staff member or the guard/watchman - please ask them to follow the same process while receiving the order. Once accepted, it will be considered fully delivered against the final bill. 

Delivery is free for all orders above 250. The minimum order is Rs.250 During COVID-19, we try to deliver as early as possible and you can select from all available delivery dates at checkout.